Blog
If you’re like me, you love a great story of triumph. We find them in books, movies, and even songs. We want the underdog in these stories to win, and we celebrate when they finally do. There’s usually a situation or someone who guides them or facilitates their journey- and we’re especially moved if they…
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Last year around this time, I shared a few favorite quotes that inspire and motivate me. I’ve got another to add to the list: “Listening is a radical act of social justice.” I heard this quote in the context of nonprofit work, but I think it’s applicable to the work we do as communicators in any organization.…
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In a world where our vocabulary, social norms, and workforce are ever-expanding, it can be easy for organizations that resist change to commit a faux pas that leave their employees and the public uncomfortable — or sometimes downright angry. When company leaders resist the need to create a more inclusive culture, the resistance often stems from…
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It’s been more than 16 months since the summer of 2020. It was a brutal summer for the world, and it brought a lot of issues to the forefront of our minds. The murders of George Floyd, Breonna Taylor, Ahmaud Arbery, and countless others forced us to have very direct conversations about race and its…
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One of the greatest joys in my life was learning Spanish. When I studied in Mexico and Spain, I was fascinated by how the nuances of culture got wrapped up in language. These days, a word in Spanish will often spring up first in my mind if it suits a situation best – perhaps because…
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In the world of communications, we must always be attuned to tone. We should be continuously listening and looking at the social, political, economic landscape to help us decide whether or not the brand’s tone is appropriate for the moment.
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I remember a time in my career when I felt my voice was being stifled — when I felt unheard and unnoticed. I can still recall the tension, the uncomfortable apprehension in meetings, and how I sometimes chose silence over the iciness I feared might come if I shared a thought or opinion. I hated…
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